Certificate of Resilience for Redefining Business Processes
It is my honour to receive the Certificate of Resilience from the exclusive 2020 Premier’s NSW Resilience Roundtable. Celebrating our resilience throughout the challenging times of 2020 and discussing ways in which we can improve conditions for more NSW Exporters to reach global markets in the future.
– Tim Gray
Every year, for the last 57 years, the Premier’s NSW Export Awards have honoured the achievements of outstanding exporters in New South Wales.
In the face of unprecedented challenges, NSW exporters have shown remarkable resilience – and these efforts deserve to be recognised. In 2020, NSW Government used the awards program as a platform to recognise and promote stories of resilience, perseverance and pivoting under pressure in the NSW export community.
Businesses present in this room were selected among the pool of many as the most inspiring business stories of 2020 from across NSW – the tales of innovative businesses, quick-thinking pivots and determined business leaders. From regional to metro, exporters big and small, goods and services.
Export Council of Australia believe—and have always believed—that Australia and NSW’s future prosperity can only be guaranteed by an economy that is open, outward-looking and internationally competitive, backed by businesses of all sizes that can and do engage internationally. 2020 Was a challenging year for many NSW Exporters, but as witnessed by this program, many have not only survived, but thrived.
With this roundtable, Export council of Australia discuss important questions: How was your business impacted by COVID-19, what did you do to overcome it and what does the future look like, as well as what can the NSW Government do to help you expand internationally?
Prophit Systems build and deliver supply chain solutions that allow sizeable manufacturing companies to dramatically improve their operations. Their systems allow their customers to navigate their processes with true foresight, showing where choices are to be made in the supply chain, and the instant cost and consequence of these choices. They consult, audit, immerse, install, train and customise these solutions generally on site, and teach their customers how to best manage their supply chain priorities as a team.
[Austrade article excerpt ]
Prophit Systems developed a way of remotely delivering its supply chain solutions, and built a global reputation as an industry leader.
Based in Sydney, Prophit Systems delivers supply chain solutions that help manufacturing companies worldwide run more effectively. When the pandemic hit, the business could no longer deliver its services onsite, which included auditing, training, customizing, and installing solutions.
Prophit Systems had also just signed a deal in the Philippines, which it did not want to lose. So it needed to design a new way of remotely installing its solution and training staff in a new country.
“If we didn’t develop a new method fast we would lose the new order and that would have hurt,” says Tim Gray, Founder and Managing Director. “This was our first opportunity to enter the Philippine market.”
Staff worked long hours and used online tools to quickly adapt to the new normal. They have now remotely trained more than 100 people to use their supply chain solutions.
“We are very proud of implementing a complete planning and scheduling system in a factory we have never stepped a foot inside,” says Tim. “The implementation was a complete success and is our new model moving forward.”
Meanwhile Tim became known in the media as the go-to supply chain expert. This has led to several exciting opportunities, including presenting to NASA.
“We are proud to be a privately owned Australian business that is now being recognised as having the best supply chain software and systems in the world,” says Tim.
Advice for other exporters: “We Aussies are open for business! If you stay focused on delivering quality solutions to serve your customers impeccably, you can overcome obstacles and achieve greatness in your field.”